Loyalty Program

What is it?

ON THAT ASS is launching a Loyalty Program for all (active) members. With this, you save monthly Shop credit and can order exclusive ON THAT ASS items in our Loyalty webshop.

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How does it work?

Every month, you automatically save Shop credit. You can use the Shop credit to score cool items in our webshop.

  • Shop credit is always in euros. It is virtual and cannot be exchanged for cash or used for outstanding payments.
  • You cannot buy items by adding money.
  • Shop credit from multiple accounts cannot be combined. Or be split between different accounts.
  • You will receive €10 Shop credit each month for a successful debit, regardless of the number of memberships in an account.
  • By sharing the personal code (found in your account) you can earn extra Shop credit. You can share the link with as many people as you like. You will receive a maximum of 2x €10, so you can earn a maximum of €20 this way.
  • You pay shipping costs per order. The amount is shown in the webshop during checkout. This is paid in cash and cannot be paid with credit.
  • If you cancel, your Shop credit is gone.
  • If you pause, your Shop credit remains.
  • We have sizes XS to 3XL. For now we don't have boys' sizes, maybe in the future.
  • NL started in August, the rest of the countries October.
  • To differentiate between new members and existing members, we gave members who had already joined us before the Loyalty Program had started, some start Shop credit. There is no negotiation about the Shop credit.

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What can I buy with my saved credit?

In our webshop, you can order exclusive ON THAT ASS items. These include hoodies, jumpers and bags. New cool items are added to the shop throughout the year. Credit cannot be paid out in cash or used for outstanding payments. Shop credit from multiple accounts cannot be combined.

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Where can I find my credit?

Shop credit is stored in a wallet. You can find it in your account under the heading 'Loyalty Program'.

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Who is it for?

For all members of ON THAT ASS. You automatically save when you have an active membership.

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What happens if you cancel?

Your wallet disappears and your Shop credit is lost. So stick around, keep saving and order an awesome and unique ON THAT ASS product.

 

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What happens when you pause?

Your wallet will remain and your Shop credit is saved. Please note;  you can only redeem your Shop credit when your membership is active.

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How much credit do I get?

When you register, you immediately receive €10 start Shop credit credit. With every successful monthly direct debit, you will receive €10, regardless of the number of memberships you have in your account.

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Can I earn extra credit?

Yes! You can share your unique code with your friends, for the first 2 friends to sign up you will get €10 per person.

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When will I receive my credit?

You will receive €10 Shop credit immediately after registering. After that, your Shop credit will be topped up every month between the 10th and 16th.

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Do I pay shipping costs?

Yes, you pay shipping costs per order. The amount will be shown in the webshop during checkout.

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Go To

- Loyalty Program
- Loyalty Webshop

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